Refund and Returns Policy
At boxqs.com, we want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to offer a 15-day no-questions-asked return and exchange policy.
How it Works:
- Returns: If you are not satisfied with your purchase, you may return the product within 15 days of receipt. No questions asked.
- Exchanges: If you wish to exchange your product, you can do so within 15 days of receiving your order.
- Refunds: Once we receive and inspect the returned item, we will process your refund. Refunds will be credited back to your original method of payment within a few business days.
Conditions for Returns and Exchanges:
- The item must be in its original condition with all packaging and accessories included.
- Any signs of damage or wear may affect your refund or exchange eligibility.
How to Initiate a Return or Exchange:
To start a return or exchange, simply contact us at Serve@boxqs.com with your order details, and our team will assist you through the process.
Note: The customer is responsible for return shipping costs unless the item is faulty or incorrectly shipped.